5 Questions to Ask Before Authorising Repairs for Your Car
At CPK McLaren Motorbody, we believe every customer can ask questions before choosing a panel beater to repair their car.
After all your car is one of your most valuable assets, and ensuring it’s repaired properly is important for safety and long-term value.
We pride ourselves on being transparent, having excellent workmanship and looking after our customers from start to finish.
So ask these five questions before you authorise any repairs – whether you choose us or another repairer. Making informed decisions will save you time, money and stress in the long run.
1. Do You Use Genuine Parts?
This is one of the most important questions to ask.
Genuine parts are specifically designed for your car to maintain its original quality, safety and value.
Using non-genuine parts can compromise your car’s structural integrity, reduce its life and even void your manufacturer’s warranty.
Some repairers cut costs by using cheaper, inferior aftermarket components that may not meet safety standards.
At CPK McLaren Motorbody we use genuine parts whenever possible. When genuine parts are not available we select high-quality recycled or aftermarket parts that meet strict safety and quality criteria.
Our goal is to get your car back to you in top condition without cutting corners.
We know your peace of mind is priceless so we’re transparent about the parts we use and will always discuss your options with you upfront.
2. Do You Repair to Manufacturer Standards?
Your car was built to manufacturer standards for a reason – to keep you and your passengers safe on the road.
Repairs that don’t meet these standards can compromise your car’s structural integrity, overall performance and safety systems such as airbags and crumple zones.
At CPK McLaren Motorbody we adhere to all manufacturer specifications and Australian Design Rules (ADRs). Our technicians undergo regular training to stay up to date with the latest repair techniques and technologies.
We use advanced equipment and genuine parts to get your car back to its original factory condition.
Whether it’s a minor dent or major structural damage we approach every repair with care and precision so your car is safe to drive and retains its value.
3. How Do You Determine the Best Repair Method?
Every repair is different and the approach should be tailored to your car.
Be wary of repairers who offer a one-size-fits-all solution or provide estimates without inspecting your car. A proper inspection is crucial to ensure the damage is fully understood and addressed.
At CPK McLaren Motorbody we take the time to inspect your car thoroughly.
Our technicians assess the damage, consider safety and structural integrity and consult manufacturer repair guidelines to determine the best repair method.
We use state-of-the-art diagnostic tools to make sure no damage goes unnoticed and provide you with a repair plan that prioritises safety and quality.
Our team will walk you through the repair process and explain each step so you feel confident and informed.
4. How Will You Ensure My Car’s Structural Integrity?
After an accident, repairing visible damage is just one part of the process. The structural integrity of your vehicle is just as important, as it plays a key role in keeping you and your passengers safe.
If the frame or panels aren’t restored correctly, it could impact the car’s ability to absorb impact in future collisions, putting safety at risk.
At CPK McLaren Motorbody, we ensure every repair meets manufacturer standards using advanced diagnostic and repair technology.
Our precision equipment allows us to realign and restore your vehicle’s structure exactly as intended, preserving its original strength and crash protection.
We take a meticulous approach to every step of the repair process because your safety is our highest priority.
When your car leaves our workshop, you can be confident it is as strong and roadworthy as before the accident.
5. Can You Handle the Insurance Process for Me?
Navigating an insurance claim after an accident can be time-consuming and overwhelming.
Many insurers prioritise cost-effective solutions over quality repairs, which may not always be in your best interest.
That’s why it’s essential to have a repairer who understands the process and advocates for you.
At CPK McLaren Motorbody, we take the stress out of insurance claims by managing the entire process on your behalf.
We work directly with your insurer to ensure your repairs meet the highest quality standards, not just the most economical option. Our team handles all the necessary paperwork, communicates with assessors, and keeps you informed every step of the way.
Our goal is to streamline the process so you can focus on getting back on the road with confidence, knowing your car has been repaired to the highest standards.
Why Choose CPK McLaren Motorbody?
When it comes to smash repairs in Leongatha and the Gippsland region, CPK McLaren Motorbody is your local go-to. Here’s why our customers choose us:
- Family-owned and operated: We love our community and treat every customer like family.
- Quality workmanship: Our team has decades of experience and a commitment to excellence.
- Customer advocate: We work with you not just your insurer to get the best outcome for your repair.
- State of the art: Our workshop is equipped with the latest tools and equipment for precise quality repairs.
- Full service: From smash repairs and panel beating to spray painting and windscreen replacement we can do it all.
- Community-focused: We’re proud to serve the Gippsland community with integrity, professionalism and care.
Need Smash Repairs? Contact Us Today!
Had an accident? Don’t let the repair process add to your stress.
Let CPK McLaren Motorbody get you back on the road quickly, safely and with the confidence that your car is in good hands.
Call us on 03 5662 4173 or visit our Leongatha workshop. Our friendly team will answer your questions, explain everything clearly and guide you through the repair process.
We’ll even deal with your insurance company to simplify the paperwork for you.
Don’t leave your car in the wrong hands—choose a repairer who puts quality, transparency and customer service first.
Choose CPK McLaren Motorbody—your local smash repair and panel-beating experts.